Join the BT GROUP Team! 🌟
Hey there! We're looking for a Network Operations Specialist to join our awesome Customer Experience Management (CEM) team. This is your chance to be part of something big and make a real difference in how our customers experience our network.
What You'll Be Doing:
- Keeping an eagle eye on our system performance 🦅
- Solving technical puzzles and helping customers
- Performing regular system maintenance (it's like giving our network a spa day!)
- Spotting ways to make things run even smoother
What We're Looking For:
- A customer-focused attitude (our customers are our VIPs!)
- Experience with network monitoring systems
- Strong understanding of mobile telecoms network protocols
- Analytical thinking skills (we love problem solvers!)
Perks of the Job:
- Competitive salary and bonus
- Generous pension scheme
- 25 days of annual leave (plus bank holidays)
- Flexible benefits package
- World-class training opportunities
- Discounted BT products and services
This role can be based in Bristol, Birmingham, or London, with a hybrid working model (3 days in the office per week).
Ready to join our team and help shape the future of BT's network? Apply now and let's chat! 😊